(updated, June 2009) Online Auction Fees Explained As an online auction seller, you have to watch those fees. Most auction websites are in business to make money, so the majority of them will charge you fees on either the front or back end of the deal, or both. In addition, you may be charged for extra fees when you select extra options like 'Gallery' or 'Featured' auctions. You have to watch out for the quality of your listings, titles, and descriptions, to make sure you get the best results for your sale. And you have to use the right auction house, too. Remember, most auction sites just want your item to sell. Many of them care only whether or not they make money, not whether or not you do. Be especially careful with add-on fees! What may seem like just a few nickels here and there, can add up quickly, and make or break the bottom line. Success in the world of auctions is all about profitability, and if you are giving all your money to the auction house for those extra snazzy ads, you are never going to be able to buy that yacht you always wanted, no matter how many widgets you sell. Before we discuss seller fee strategy in depth, there are two basic types of auction fees every seller should know about: Listing Fees and Final Value Fees. If you are seasoned in online auctions, go ahead and skip down to the section entitled 'Seller Strategy: What fees should I pay?'. Listing Fees This fee is what the auction house charges to initially list your item for sale. Unlike most live, in-person auctions, many online auctions charge this fee upfront for their service, regardless of whether the item sells or not. This is known as the Listing Fee, and it usually varies with the starting price of your item. For instance, eBay charges an insertion fee of 10 to 15 cents to list an auction item with a beginning price of one penny to 99 cents, 25 to 35 cents to list an auction item with a beginning price of one dollar to $9.99, 35 cents to 55 cents for an item starting between $10 to $24.99, $1.00 for any auction that begins between $25 to $49.99, etc. There are several more price levels, but as of this writing, the cap is any item that starts for over $500 and above has a $4.00 listing fee. For business and industrial capital equipment, which are generally high dollar ticket items, they have a special flat insertion fee of $20 dollars, $5.00 for reserve price, and 1% of the maximum closing as a final value fee ($250.00 max fee). See eBay for more specific fees, or check out our fee chart. This may sound like a lot, but not when you consider what you might pay your local newspaper to list something in their classifieds ads. Plus a classified ad would not have a color picture, a lengthy description and the ability to reach a gazillion or so worldwide customers. You might spend $30 or $40 bucks on that newspaper ad and have no one call you, since you only reach the immediate residents of your town or the outlying subscription areas. But now, starting for a measly .10 cents or so, you are IN the global marketplace, baby. Final Value Fees These are charged as a commission on the final selling price of your auction goods or services. This fee may or may not be charged in addition to any listing or extra fees you may incur. Generally, the final value fee is a flat fee charged for a certain initial dollar amount sold, with an additional percentage tacked on as well. For instance, eBay charges a final value fee of 8.75% for items ending under $25.00, with no extra percentage added on. For any item that sells between $25 to $1000, they charge a fee of 8.75% of the first $25.00 of the sales price, plus 3.5% of the remaining closing balance of the auction item up to $1000. For any item selling above $1000, you are charged the first two tiers of percentage, plus another 1.5% of the amount of the final closing price over $1000.01. Please see our fee chart for more info. Who pays the fees in auctions? Usually, the seller pays the fee in auctions. However, some online auctions have a buyer's premium as well, usually around 10 percent. These are most likely going to be incurred in popular wholesale auctions such as Liquidation.com, or in specialty houses like Sotheby's or Heritage Comics. Check with your auction site carefully before buying or selling for details. Are listing fees refundable? Generally, no. Remember, listing fees are generally not refundable, even if your item does not sell. This is why it's important to write a catchy title and engaging description as well as take a good picture of your item. You want it to sell the first time, so you don't spend tons of money and waste lots of time re-listing your auctions. However, on eBay and other sites, if you re-list the item and it sells the second time, depending on the extra ad features you use, they will refund some or all of the listing fees the second time around- check with your auction site's listing fee policy for details. Can I get my listing fee refunded if the buyer backs out? Some auctions allow exceptions to the 'no refund' policy on listing fees. Their are two occasions where you are most likely to see this. The first is when a deadbeat bidder does not want to pay you after they have bid on your item and won. You contact them again and again, and they just will not respond or pay. Most auction sites will grant a credit or a refund if you follow a certain process to try and chase down the bidder and get them to pay. Admittedly, it's a hassle. In fact, many sellers just ignore this option, preferring to eat the loss and call it 'cost of doing business' rather than wasting the time. You shouldn't! Those fees CAN be refunded and they really add up over time. The other situation where you may be able to get a refund is if the auction site or it's server experiences technical difficulty in the last day or minutes of when your auctions are scheduled to end. Check with your auction site for details on this policy. Sometimes, an auction website will even automatically refund the fee in this situation- if not, you should request it. Does every auction house have fees? Most online auctions do charge a fee for their services. Some will charge only a listing fee, some only a final value fee, some charge both, some charge none. Promotional Listing Features Seller strategy: What fees should I pay? As a seller of goods in online auctions, you want to receive the maximum bang for your buck in the fee department, while still reaching the most auction buyers as possible. If you want maximum sales exposure, you either have to use a specialty auction house or one that has massive amounts of traffic. We recommend these ebay extra listing features: Buy it Now Auctions Sellers: Use Buy It Now in some or all auctions. Many people search for this type of auction listing and you want to appear in as many search results pages (SERPS) as possible...Buy It Now creates added excitement and a sense of urgency! Bidders: Use Advanced Searches on ebay, cross referenced with 'new item' searches, to find, rare deals before anyone else does. Try it in ebay off peak hours like after midnight some time, and search for auctions with the Buy it Now Tab selected, and sort auction by: 'Time: Newly Listed' - then type in your search query. You may be amazed what treasures await you! Buy it Now Fee amounts on ebay: Buy It Now Price | Fee | $1.00 - $9.99* | $0.05 | $10.00 - $24.99 | $0.10 | $25.00 - $49.99 | $0.20 | $50.00 or more | $0.25 |
See Buy It Now auctions on eBay. Gallery Images A gallery image appears next to your listing on auction search results pages, and in eBay store listings. It draws the eye right to the listing, and many people look at this first before even glancing over to your title. Many people have started using small ads in their gallery slot as well, with terms like SALE or HOT. Some fees are Very cost effective. Some are not... Use good judgement when listing auctions on eBay, cause those little fees add up fast. Generally, if running several auctions, you might consider going all out with bells and whistles on one high dollar item, or a popular loss leader, to bring eyes to your other auctions- just make sure you mention those items in the expensive listing! Here are some of the extra value fees you can add to your listings at eBay: eBay-hosted pictures and Picture Pack are free for all listing formats and durations in the following categories: Collectibles, Art, Pottery and Glass and Antiques. *Gallery is included automatically for listings that provide a picture. **The Listing Designer fee for eBay Motors is greater: see the eBay Motors fees page. There's no Listing Designer fee for Selling Manager Pro subscribers. ***Double the Insertion and listing upgrades fees (excluding Scheduled Listing, Home Page Featured, and Final Value Fees to list in two categories.) 10-Day Duration fees Listing Type | Fee | Auction | $0.40 | Fixed price | Free |
Featured Plus! fees Starting Price (Auction) or Opening Value (Multiple Item Auctions) | Fee | $0.01 - $24.99 | $9.95 | $25.00 - $199.99 | $14.95 | $200.00 or more | $19.95 |
|  | Fixed price | Fee | 3, 5, 7, or 10-Day Duration | $14.95 | 30 Day, Good 'Til Cancelled | $39.95 | Classified Ad | $39.95 |
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Pro Pack fees Starting Price (fixed price or auction format) | Fee | $0.01 - $24.99 | $29.95 |
Starting Price (Auction format) or Opening Value (Multiple Item Auctions) | Fee* | Fixed price | Fee | Classified Ad | Fee | $0.01 - $24.99 | $29.95 | 3, 5, 7, or 10-Day Duration | $34.95 | 30-Day Duration | 99.95 | $25.00 - $199.99 | $34.95 | 30 Day, Good 'Til Cancelled | $99.95 | | | $200.00 or more | $39.95 | | | | |
International Site Visibility fees Starting Price | Auction, Fixed Price Format (3, 5, 7, 10 Days) Fee | $0.01 - $9.99 | $0.10 | $10.00 - $49.99 | $0.20 | $50.00 or more | $0.40 |
|  | Starting Price | Fixed Price Format (30 Days) Fee | $1.00 - 9.99 | $0.25 | $10.00 - $49.99 | $0.50 | $50.00 or more |
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Picture Fees: Feature | Fee | First Picture | Free | Each additional Picture | $0.15 | Picture Pack (1-6 pictures) | $0.75 | Picture Pack (7-12 pictures) | $1.00 |
Source: www.ebay.com We recommend caution and/or sparing use of these: Bold, Subtitle, Highlighted and other Listing Upgrades Bold Listings Bold Listings are an extra $2.00-$4.00 fee depending on your listing type (see above), and it makes your listing title appear in Bold Typeface. It does draw more attention to your item as you scroll endlessly through long lists of auction results, but at two to four bucks a pop, we recommend using it sparingly. Highlighted Listings Highlighted listings cost an extra $5.00 - $10.00, depending on your eBay auction. This feature highlights the entire item description in the listing results section (currently in purple). This makes the listing stand out as users scroll through the list, similar to the bold feature (see above). We do not recommend this feature for regular listings- If you have a high dollar item and are "pulling out all the stops" with other listing upgrades, then fine- go ahead and use it. But if you just want to make a $30 or $40 item stand out, use the bold upgrade at a $2.00 fee instead. Also, your item should have a value of least 20 or 30 dollars or more. Why use Bold on a $9.95 item? Item Subtitle This is a newer listing upgrade feature on ebay. We like it! At $.50 to $1.50 per listing, it is very cost effective for many seller's listings. We still recommend only using it on items starting at or above $24.95- even at a cost of only 50 cents, your margins will be reduced way too much when using it on several $9.95 auctions, especially if you are using the either the gallery or double item category features. This extra listing feature is great at making an auction stand out in the listings for several reasons. As you scroll through the auction lists, it will stand out just as well if not better than a Bold upgrade, at only half the cost. Why does it work so well? Because you are offering more information about the item. In effect, it is like a mini description right next to your item title in the category results. This is especially handy if you are selling an item that many other people stock- you will stand out from the crowd, as you now have that extra, precious line of space to advertise the item's unique features, your free shipping, your expertise in this collecting area, your stellar feedback or whatever. One last thing to consider: if you have ever used any affiliate networks or a PPC (pay per click) search engine to advertise a website or product online, then you probably know that the best converting link is not banners or images, but in fact, text listings. Why? As the internet has evolved over the years, people have learned to tune out and ignore banner images. Remember, why do people surf the net? For information, not colorful images- images only help package and sell the info- They are important, but only as important as the message being delivered. On eBay, people want both pictures and information. They want to see a picture (gallery feature) and to quote Dr Evil, they "need the info," so item subtitles work very well at initially grabbing their attention. At 50 cents a pop, it is a definite winner for many auction items. Watch for subtitle sales on eBay- they happen all the time, and you can get subtitle and other value added fees for FREE! Double Item Categories What if you could double the exposure to your auction item listings, and get it in front of twice as many people? With eBay, you can do just that. You can list the item in two categories. This is especially useful if you own a highly specialized item that can't be easily placed in a genre- if you can't quite narrow down which category your item fits into, then a double item category listing is heaven right? Maybe. There's just one, teensy, weensy little catch here. You pay double the listing fees as well. And not just the regular listing fees, the upgrades as well. So, if you use Bold ($2.00), Gift Services (.25), Highlight ($5.00), Subtitle (.50 cents) and Buy it Now (.10) you pay $7.85. Use the double category feature, and you pay $15.70 - double that amount! And for featured first listing fees at $24.95, you will double that amount to well over 50 bucks! Remember the phrase "A fool and his money?" Doubling your categories can be helpful, but use it sparingly, and only when absolutely necessary, or you will never be able to afford that vacation home from your eBay profits. A penny saved is a penny earned Think about the following: Your listing fee on a $9.95 starting price antique item is already 35 cents. If you add-in a Buy It Now fee (another nickel), you are now up to 40 cents in fees. Your final value fee is 8.75%, so that's roughly another 87 cents if sells for $9.95. So, the total cost to run a roughly $10 USD value auction item, is $1.27, with just the recommended insertion fee, Buy It Now, and final value fee! Now tack on that extra two dollars for Bold and you are at $2.90. Now, almost thirty percent of your profit margins are all going into listing fees! This is an un-acceptable margin, and you'll have to do a lot of volume at that rate to make any money. Instead, reserve features like Bold and Highlighting ($5.00) for maybe 1 or 2 of your $30.00 or $40.00 auctions when you are listing 10 or 20 auctions at once or more. And try and use it on your more impressive, high value stuff. This way, your target audience sees the cream of the crop, and once into your auction description, you can try and cross sell all those other 10 dollar widgets. Highlighting and border features you may want to reserve for items in the $70.00 to $100.00 minimum selling price range. When should you use Featured Listings? There are two kinds of Featured Listings: Featured First, and Home Page Featured (see below). These additional ad features are expensive, so you should consider using only one such promo upgrade for about every 20 to 30 auctions- this will help pull people in to your listings and your ebay store for cross selling. The only other suggested use would be on big ticket items that are the showcase pieces in your collection or inventory, that the buyer can expect will be similar to other items that you have for sale. Featured First Appears in Category Lists and Search Results * to be listed, the auction item requires a high search volume to put it into consideration to be picked from a random pool of items that will be featured. Fee: $24.95 _________________________________________________________________________ _________________________________________________________________________
Home Page Featured * requires a feedback rating of 10 or more A rotation chance (no guarantee of appearance) in a special box on eBay home page, plus same chance on Browse Page. Definite inclusion on Special Featured Page. Fee: $39.95 for one, $79.95 for two or more We no longer recommend featured listings. Why? Primarily, there is no guarantee your item will appear in the results, yet you are still out the fee. Where we come from, that's called a contest. This really, quite frankly, smacks of a lottery. This may even be considered a possible Federal Trade Commission or Postal violation. We are not lawyers, and we make no claim as to the actual legality of this "feature"- but it doesn't sound like it adds up to much value for what you pay. Please visit ebay for more info on: Listing Features See our ebay Image Fees Advice Fees at Other Auction Houses Specialty Auction Houses Niche Auctions should really only be used if you are selling highly expensive, rare items with a small but informed buying public. For instance, if you deal in rare comics or pulps, you may want to check out Heritage Comics and pulps. They deal in a wide amount of 'slabbed' or 'CGC' comics and their staff lists the items for you- they charge both a seller fee and a buyer's premium. You may also try specialty auctions for inexpensive or moderately priced items, as long as they fit the theme of that particular auction site. For instance, whether you are selling costume jewelry or expensive diamond earrings, you could try Bidz.com for your auction. Another example of where you could benefit from a specialized auction is when selling computer equipment- You could try ebay, but if you want a smaller sales force to compete with, consider ubid- although they have many types of products for sale, they specialize in all things computer related. See our list of Niche Auction Sites Wholesale Auctions Sometimes, you get more than you imagine for your money. An example of this is Liquidation.com, which is absolutely perfect if you are selling wholesale or surplus goods. They will list and even warehouse the item for you- They do most of the work, and also charge both a seller fee and a buyer premium. Their large list of B2B contacts makes them one of the favorite places for businesses to auction of their surplus inventories- You can find everything in bulk there, from X-Box systems to office furniture for a whole building (see more on Liquidation.com here). Just have a warehouse ready if your'e buying stuff there! Should I only use auctions with no Final Value Fees? Using one of the newer auction houses that has either no fees or only charges a final value fee may or may not be wise, depending on your own set of circumstances with the type of items you sell. What are the pros and cons to using a 'fee free' or no listing fee auction site? The main advantage is, you don't risk as much up front as a seller, and you only pay a fee if your item sells. The disadvantage is that you may not receive as many bids for a high demand or rare item, since the newer sites don't necessarily have the traffic flow of the 800 pound gorilla of the auction world: ebay. This means potentially less money on a high ticket item, unless the right bidder happens along, which is still possible of course. One example of an auction success story that does not charge for basic listing fees: Epier.com. Epier generates a high amount of traffic, and they have a rapidly expanding user base. You may consider using this site if you have lots of items of the same type, because when a customer finds one of your auctions, you can cross-sell them on all your other stuff, all with no fees upfront. Epier and other sites like it are also great if you sell many of the same types of items over and over- you can save on re-listing fees this way. Auction houses like Epier are also great if you are selling low demand items or goods that many other people stock (the latest Madonna CD release, McDonald's toys, etc). Why pay that listing fee if it may not sell the first time, right? Another possibility for selling items without having to pay extremely high listing fees, is to use an ebay storefront. You can set up an ebay store and sell fixed price listings as well as your regular auctions. The listing fees are low, re-listing is automatic based on your choice of how many months you want to re-list, and you can even automate your store so it rolls over every month without you lifting a finger. There is a basic fee of $10 a month for a store, and premium and anchor stores are available for business and corporate users. Premium listing fees like Gallery are also lower in ebay stores, and provide good ROI (Return on Investment). See our full article about ebay stores. Visit ebay stores or open one now: ebay stores |