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Conduct your auction business politely, honestly, use good communication at
all times, and you'll do well with online auctions. If not, you'll
rack up negative feedback comments quickly. Sounds simple, but hey, we
all need a reminder now and then.
It's all about positive dealings with other people, not just about positive feedback.
The web experience (for most
users) is still less than a decade old, and it's up to all of us to determine
whether it's a positive or negative force in the universe. Well, we choose
positive, of course. If you feel the same way, then CONGRATULATIONS!
You may be an auction expert, or at the least, a very cool person.
Read on for valuable tips on how
to "make friends and influence
people"... or at least on how to become a kind and wise auction user with a
Ji-gando positive
feedback rating... All of our advice is good for both buyers and sellers,
so be sure to read the full article.
Oh, and by the way, we looked it up... Ji-gando is not a real
word. But we liked it.
Buyer Complaints
When you bid on something, what
irritates you the most... not being responded to in a timely fashion? If
so, then answer e-mails to your own buyers quickly.
Do you get furious when sellers
take 3 1/2 weeks to send you the item, and never e-mail once to let you know what is
happening?
Make sure and ship your own
auction goods in a timely fashion, and communicate with the buyer if a problem
arises.
Seller Complaints
As a seller, what REALLY gets you
mad- a bidder using
BUY IT NOW to buy the Hope Diamond or other high demand rarity from you, who
then balks about the extra 25 cents in shipping fees you mentioned 8 times in
your description?
Auction descriptions are legal
contracts once they have been bid on- you always have the choice not too bid,
but once you win, it's too late to back out.
Be courteous when you are
considering a bid and read all the auction terms- if you win you should honor
the fine print without negotiation.
Next part:
Bidder Guidelines
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